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Solutions Overview
Our customers value the following unique advantages provided by HR Focus:
 
1.
Immediate, real-time access to accurate information – A key problem for most HR departments is that their management is seldom in a position to effectively deal with online real-time information needs. Satisfying ad hoc requests is time consuming and often paper-based. Most organizations have an urgent need for an integrated solution that provides reliable online information to attract develop and retain the best people. Objective and unbiased decision making regarding performance, promotion, career planning, skills development, recruitment and succession planning are critical success factors for any organization, often underscored by statutory requirements.
 
2.
HR Focus is a proven, industrial-strength solution – HR Focus has more than 101 customers in South Africa, Botswana, Kenya, Malawi, Mauritius, Namibia, Nigeria, Swaziland, Zambia and Zimbabwe. Most of them use both HR Focus’ HR and Payroll solutions. The average HR Focus installation services more than 950 employees – the largest is 70,000 employees in a single database. HR Focus is a leading solutions provider to the top 2,000 public and private enterprises in southern Africa and administers the personal and payroll affairs of more than 230,000 permanent and temporary employees each month. Our combined HR solution addresses the very latest statutory and legislative requirements, and offers best practices in recruitment, employment equity, performance management, skills development and employee relationships. It also includes a versatile payroll system and powerful browser-based employee self service solutions.
 
3.
HR Focus is legally compliant – HR Focus is developed in South Africa, and provides relevant and appropriate solutions to HR issues throughout Africa. In South Africa, our solutions enable compliance with the following requirements:
 
  • Basic Conditions of Employment Act
  • Labour Relations Act
  • Code of Good Conduct
  • Skills Development Act
  • Skills Development Levies Act
  • Occupational Health and Safety Act
  • Employment Equity Act
  • Unemployment Insurance Act
  • Income Tax Act
  • Taxation Laws Amendment Act
4.
HR Focus offers rapid time to value – Rand–based pricing for software and services means less risk with exchange rate fluctuations and escalating implementation costs. Implementation and project management costs are a fraction (less than 50%) of the total software cost. All 15 modules take between 3 and 6 months to implement, depending on the availability of customer resources and information. HR Focus can be custom integrated to existing payroll and time-and-attendance systems. Customisation is done according to your existing procedures, workflow and information requirements, matching the solution to your business needs not vice versa.
 
 
Local statutory and best practice expertise is available to assist with translating and implementing changes in legislation, leading practices, enhancements and changes in requirements. You don’t have to wait for an international “expert” before your problem is solved. Risks are mitigated and avoided with regard to potential CCMA and Occupational Health and Safety Claims.
 
 
Accurate leave administration offers potential productivity increases and cost savings. For instance, for a 500 employee organization, with an average payroll rate per employee hour of R45, a 10% error in annual or sick leave administration equates to a potential productivity loss of (2 days x 8 hours x 500 employees x R45 per hour) = R360,000, the approximate cost of implementing HR-Focus’ solutions in the same 500-employee organization.
 
5.
HR Focus helps to achieve impartial, competency-based recruitment – The HR Focus recruitment module ensures that the correct procedures and processes are followed to comply with Schedule B of the Labour Relations Act. The system also manages equity targets and career planning information. This helps ensure selection of the most suitable candidates for prospective positions, in line with Employment Equity guidelines.
 
 
Using a job profile captured in the system, the software compiles a recruitment requisition, complete with the competency-based requirements of the job. A database of potential candidates is established by scoring prospective internal and external candidates against these requirements. The system graphically illustrates which candidates are most suited for the position. Our customers have successfully defended a number of CCMA cases using this system with its impartial and objective scoring and selection method.
 
6.
HR Focus offers skills development and employment equity reporting – The HR Focus Training and Unit Standard modules help organizations comply with the skills development reporting required by their Sector Education and Training Authority (SETA). Once a Skills Development Facilitator (SDF) has been appointed and accredited, the system also enables effective collection of the skills development levy refund. This is done by preparing and reporting on a skills training plan and subsequent progress reports. Annual Employment Equity reporting is a simple graphical report and Q&A process, facilitated and documented within the system.
 
7.
HR Focus allows for effective performance management – HR Focus enables the effective management of individual performance and helps to establish a culture of performance and learning in an organization. It does this through:
 
  • Ensuring all employees know and understand what’s expected of them, and which levels of performance are required for promotion and career advancement.
  • Ensuring employees understand how their performance affects overall organizational performance by linking individual performance measures to strategic organizational goals
  • Promoting interaction about performance between employees and their supervisors through the Performance Discussion document provided.
  • Identifying employee development needs through the performance appraisal process.
  • Facilitating the evaluation of performance on a fair, impartial and objective basis, agreed in advance with each employee.
  • Improving the ability to administer and update performance contracts and appraisals.
 
The Performance manager module tracks individual performance from appointment through contracting and ongoing review processes, culminating in a formal review. The system enables fair and unbiased assessment of individuals based on performance profiles. It also helps to translate this information for career planning, training and development, promotion, succession planning and recruitment.
 
8.
HR Focus assists in employee relationship management – HR Focus facilitates and administers the processing and reporting of grievances and/or disciplinary procedures. Based on these events, the system is able to provide information to help identify individual or process-related problems.
 
 
At the same time, the system ensures that the employee’s rights are protected in accordance with the Labour Relations and Basic Conditions of Employment Acts. The Industrial Relations module, together with third party CIRIS on-line wizard, ensures all parties have access to the relevant information. CIRIS provides on-line updates for HR-related acts, latest CCMA and Labour Court decisions, and guidelines on how to handle day-to-day disciplinary issues in the workplace.
 
9.
HR Focus offers employee self service facilities – employee self service (ESS) continues to be critical to reduce costs, improve the quality of service, and provide access to personal information in line with new statutory guidelines. ESS is more important than ever, especially as access to the Web improves, connectivity costs decline and bandwidth restrictions are alleviated.
 
 
A new solution named My Focus, and developed entirely in Microsoft .Net, extends the boundaries of the HR department and HR applications to the employees themselves. It does this through a standard web browser that provides online HR services within an intranet or portal context. Specific functions include administration of personal details, online leave application and leave balance enquiry, organizational policies and procedures, performance management and eRecruitment.
 
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