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MY Focus is a comprehensive
Employee Self Service (ESS) solution that
utilises functionality within HR Focus
and enables personal details administration,
and selected workflow routing (leave applications,
training applications, performance management
and eRecruitment) through a standard web
browser (IE5 or better). |
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Based on the look and feel of Microsoft
XP in general, MY Focus offers functionality
for 3 different user classes, the employee,
the supervisor (or manager) and the system
administrator. |
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Employees are the principal beneficiaries of the
system and are able
to initiate a
number of functions on a self-service basis,
subject to approval by Supervisors, setup
in the system by the Administrator. For
instance, employees are able to change
personal address
details, bank details or next of kin details
themselves on the employee database through
the system. If the modified information
is deemed sensitive by the administrator,
it
may first be presented for review/approval
by the employee’s supervisor before
these changes are effected in the employee
database. The employer may require this
to ensure that critical operational information
(like bank details) is not changed at will. |
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Employee
leave requests follow a similar workflow.
Employees are
able view their current
leave balances in the system and request
leave for a defined number of days. This
request is then redirected to the employee’s
Supervisor for approval. Once approved the
employee is notified and the employee’s
leave balance amended accordingly. |
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Employees also have the option of requesting
training online. After reviewing the training
courses and the specific dates training is
available, an employee may request training
through the system. Training requests are
presented to assigned Supervisors for review/approval
after which the employee is scheduled for
training. Courses completed and results obtained
are updated to the employee database by the
employee, again after approval by the supervisor. |
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| The full range of functions available to
the employee include: |
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Review/Change Personal Details;
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Review/Request/Modify
or Convert Leave (any type);
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Confidential
Message (to anyone);
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Review/Query Payment
Advice;
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Review/Submit Policies and Procedures
contribution;
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Review/Submit News items;
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Review/Request
Training;
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Review/Query online Performance
Assessments;
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Apply for an Internal Position
through the eRecruitment process.
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On logging into the system, the Supervisor is presented with a range of pending employee
requests or work items (eg personal detail
requests, leave requests, training requests)
as well as summary information to assist
in decision making (eg leave calendar, training
calendar, requests history). The supervisor
may view specific details related to a request,
compare these details to others at their
disposal and Approve/Reject/Forward requests
with appropriate commentary. |
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Where
information is submitted for approval
(ie News, Policies & Procedures,
Training details), these are handled
like any other
request for consideration by the supervisor.
Summary information is assessed, if more
detailed information is required this can
be viewed. Finally the relevant submission
is Approved/Rejected/Forwarded with appropriate
commentary. |
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Supervisor’s have other tools at
their disposal to enable effective decision
making. For instance, the full departmental
leave calendar may be viewed to enable the
supervisor to identify trends or to ensure
that leave requests are in line with company
directives. The Supervisor may also “drill
down” to specific pending or approved
leave requests to assist in decision making.
A full history of pending and approved
work items is also available with powerful
search
and filtering capabilities for query purposes. |
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The full range of functions available to
the Supervisor include: |
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Approve/Reject/Forward Leave Requests;
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Approve/Reject/Forward General Admin Requests;
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Approve/Reject/Forward Training Requests;
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Read/Flag/Delete/Forward Messages;
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Query/Review
of Requests History (all);
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Approve/Reject/Forward
News Submissions;
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Approve/Reject/Forward
Policies and Procedure Submissions;
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View
Departmental Leave Calendar;
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View Departmental
Training Calendar
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The functionality available to the Administrator includes setup of security, access and use
rights, configuring the menu system and changing
the look and feel of the application in accordance
with customer requirements. |
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The system is designed to provide self
service access to employer information and
operating processes, for employees operating
out of undefined and distributed locations,
using familiar and usable technology (web
browser, internet access). A key benefit
is that the system is intended to meet the
needs of a heterogeneous group of mass users
(employees) without the need for onerous
user training. |
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This
is a true Microsoft .NET application
that requires Windows Server 2003 and
integrates
seamlessly with the HR Focus application
and its MS SQL database through XML.
Developed in VB.NET, the application
has been designed
around the employee using a familiar
look and feel (Microsoft XP) in a manner
that
enables the employee to easily initiate
and receive feedback on their requests. |
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